Your server names might also be different than our default settings, depending on which type of email plan you have and where you purchased it. They're required for the client to connect to our mail servers. Note: Make sure your email address/username and password are entered correctly, as some clients make these optional. After resetting the password, try setting up the email account again.ĭouble-check that you're using the correct incoming and outgoing servers (host names), email address, and password to connect to your email account. If you can't get into your email because your password is incorrect, reset your Workspace Email password. You might need to contact the person who set up your email account. If you can't sign in, double-check that your email account is set up and you have the correct email address and password. Use Mobile Email to confirm that you have an account and that your username and password work. Step 1: Make sure you can connect to Mobile Email Use these tips to fix any issues when setting up email on an iPhone or iPad. Not being able to set up email can be really frustrating. Troubleshoot Workspace Email setup on iPhone
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